Robert Bullard – Writer, Trainer & Journalist

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Archive for the ‘joined-up’ tag

Family Intervention Projects

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nanny-state1During the last two decades, members of the Walker family, in Melton Mowbray, Leicestershire, had been causing trouble for their neighbours, the council, the police and local schools. But because the issues were dealt with by separate agencies, nobody fully appreciated the cumulative impact the family was having.

“Lots had been spent [to sort things out], but none of it was joined-up or co-ordinated”, says Keith Aubrey, Melton borough council’s corporate director of community support. “As a result, we didn’t realise how big the file on the family was.”

It turned out that in one year up to 60 repairs were needed to the nine-strong family’s council house; complaints led to neighbourhood officers being called out twice a week; unpaid debts ended up in court; and the local headteacher was battling to get the children on the “straight and narrow”. But after 15 months on one of the government’s Family Intervention Projects (FIPs), the Walkers have been transformed.

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